Image credit: FIGURE 11.2 360-degree feedback by Jurgen Appelo used via CC 2.0
Receiving feedback well is not complicated, and is a skill that can be learned. So why do so many of us do it so badly?
Let's walk through the four simple steps to receiving and making the most of the gift of feedback.
Image credit: hobbydumpy used under Creative Commons Attribution-NonCommercial 3.0 Unported License
Frodo: the timid, young hobbit from the Shire whose future holds great adventures, unbeknown to him.
Gandalf: the older wizard whose experience and wisdom give him the ability to see potential where others cannot, and who avoids mistakes younger people do not even know they are making.
When I sat down and asked myself how I should start this series on management strategies and leadership, I realized where I start depends on the individual experience level of each reader. Depending on whether you are Frodo or Gandalf, or somewhere in between, there are leadership topics that may be mind-blowingly new or boring and old.
